Norfolk Area CT Office
Anyone got any bright ideas on how to speak to someone at Norfolk Area CT Office, their phone is permanently engaged. My Birmingham based client was transferred there last year, and i am still waiting a reply to correspondence from May 2009, despite chasers. Tried sending a fax last week asking them to phone me within 7 days - no reponse. And if you look on HMRC website about making a complaint it says to deal with the Tax Office first - grrrrr!. Also there is no complaints "hotline" for corporation tax.
Success!!
I got through - so surprised by an answer, nearly dumbstruck. As you would expect no trace of my correspondence or my fax asking them to phone me. And then the lady says "the inspectors are still in Birmingham - have you a direct line number". I tried that last week and they had never heard of him in Birmingham - despite the fact he wrote to me last Spring.

Perhaps they are in the middle of something important....
.....like calculating my 3 year loss carry back. Chance would be a fine thing.