Opening Sage File received from client

I am not a regular Sage user. I only use Sage when I have to.

One of my new client emailed me thier Sage file. I try and open the file on Sage through restore. I am not able to open the file. I get the following message:

The data is from unsupported version of the programme. It is not possible to convert the data directly.

Is there a way round this?

Thanks

Comments
There are 10 comments. Login or register to view them.

No

petersaxton |
petersaxton's picture

Sage restore

pipper01 |

Sage Backup

johndon68 |

Ledgerscope

amarshah69 |

Is there procedure to open a email sage file

FirstTab |
FirstTab's picture

Me too

petersaxton |
petersaxton's picture

Sage Data

johndon68 |

Same message

sharon_phillips |

Thanks

FirstTab |
FirstTab's picture

Why not?

petersaxton |
petersaxton's picture