I sent my clients' PAYE for year 2005 online for the first time. This week I was contacted by IR, to tell me that one of my clients had overpaid. I sent printed copies of P35 and P14s, and they phoned saying that on 2 employees' the figures they received online were different from mine. I'm sure I finished the year correctly and I have double-checked. My payroll software is Superpay. Any ideas?
Betty Graham
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On Line submission
Ask them to send you copies so that you can check it!
I've just had a letter from them stating that I duplicated a submission, which I did not. The 2nd submission was during a period when the computer was switched off as I was on holiday and no one had access to it.
I'm about to write to them to ask them to supplied copies of both submissions as I cannot tell them why it was sent as they have requested!