0300 Numbers for HMRC

0300 Numbers for HMRC

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Credit to HMRC for issuing 0300 (non-premium rate) numbers for their help lines. No credit for failing to apologise for introducing the premium-rate numbers in the first place or for saying "Other 0845 numbers will change in the coming months as part of a rolling program to give customers cheaper access to HMRC helplines" instead of "We apologise for trying to charge taxpayers when they were forced to call us"

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By chatman
13th Jun 2013 16:00

Even Less Credit.

Just noticed they also say "You will still be able to use the 0845 numbers for about the next 18 months" What breathtaking cheek! Determined to squeeze out the last penny.

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By ShirleyM
13th Jun 2013 16:11

I think that is wrong!

We tried an 0845 number a couple of weeks back and it 'number unobtainable'.

I can't remember which number it was though!

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By pembo
13th Jun 2013 16:53

client

rang today to say they'd been shunted around and had to wait for 45minutes to eventually be told that the P35 "interim"penalty was incorrect.Told her to call me first next time !! A cynic may disgracefully think that HMRC balls things up so often deliberately.

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By bernard michael
14th Jun 2013 08:42

Have they disclosed anywhere how much they are making out of 0845 nos?

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Replying to ___confused:
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By chatman
14th Jun 2013 15:26

Have they disclosed anywhere how much they are making out of 084

bernard michael wrote:

Have they disclosed anywhere how much they are making out of 0845 nos?

LOL

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Quack
By Constantly Confused
14th Jun 2013 09:02

Agent lines

Shame the agent lines are still 0845 numbers.  Though at least the holds are shorter (aside from that annoying message at the start).

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Replying to Duggimon:
Euan's picture
By Euan MacLennan
14th Jun 2013 09:58

Agent line now 0300 200 3311

Constantly Confused wrote:

Shame the agent lines are still 0845 numbers.  Though at least the holds are shorter (aside from that annoying message at the start).

The agent dedicated line has just changed to 0300 200 3311.  See here.

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Replying to pauljohnston:
Quack
By Constantly Confused
14th Jun 2013 16:10

Grrr

Euan MacLennan wrote:

Constantly Confused wrote:

Shame the agent lines are still 0845 numbers.  Though at least the holds are shorter (aside from that annoying message at the start).

The agent dedicated line has just changed to 0300 200 3311.  See here.

D'oh, there goes my self righteous rant! :)

Well that's good then, shame I laminated my 'useful numbers' sheet...

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