A client of mine who came from a previous firm of accountants a couple of years ago continues to receive mail and phone calls from them asking him to get his books in before it's too late etc. He was getting quite fed up and phoned them about 8 weeks ago to have another rant for which must be the 3rd time he has asked them to remove his details. He was ensured he was taken off their system. Now this morning he has received an authority code from HMRC asking for them to deal with his tax affairs! Obviously his UTR has been entered on the HMRC website by them and an authority code requested. He is furious. Is there anything that can be done to stop all this. They are ICAEW regulated.
Replies (8)
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He should Invoice them
for his time, thus ensuring he will get their attention. I'm assured this will work.
Assured
for his time, thus ensuring he will get their attention. I'm assured this will work.
I think you mean 'ensured' ;)
(sorry I know we all make typos but it makes me feel big pointing them out...)
Your's
You would have a field day at my corner shop. They advertise great deals such as 'Calring' beer and 'Maltsers' chocolate.
There is a shop near me called 'Your's', makes me feel ill...
Irony
for his time, thus ensuring he will get their attention. I'm assured this will work.
I think you mean 'ensured' ;)
(sorry I know we all make typos but it makes me feel big pointing them out...)
Type your correction in full, and see if you still feel as tall.
Possible breach of data protection act?
Stopping your information being used
The Data Protection Act means that you have a right to ask an organisation not to hold or use information about you that causes substantial unwarranted damage or distress.
If you do this, the organisation has 21 days to respond to your request, and can refuse only if the information that it holds about you is:
• with your consent
• necessary to agreeing or carrying out a contract
• necessary to carry out any legal obligation that applies to the organisation
• necessary to protect your vital interests
If you think that an organisation has breached the Data Protection Act then under Section 42 of the Data Protection Act you can make a complaint to the Information Commissioner's Office.
Source: http://www.which.co.uk/consumer-rights/regulation/data-protection-act
Simple
Your client should not provide them with the authorisation code, and without that and without a signed 64-8, they will no longer have access to his tax affairs and HMRC will not speak to them in that regard.
There will be very little else they can do, as you will have your evidence of having been instructed.