We have a client who is showing significant credit receipts against his RTI payments. We know exactly what he has paid and what is due. However, there are cheques and electronic receipts shown that are nothing to do with him. According to HMRC RTI statement he is overpaid by over £1,400. What do you think we should do about this?. Say nothing or write and point out the errors or try and telephone and discuss with them.
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You must try and make contact
You do need to try and make appropriate contact with HMRC to get this sorted - painful though that may be.
Are you absolutely certain that your client has not paid any other tax type payments to the same account - easy enough to do if he is using banking software which retains the previous references?
Or, could it be to do with the NIC holiday etc.
EMM
Surely a letter to HMRC will clear you and yor clients and put the ball in HMRC's court.
I am not sure how you could invistigate in any case.
For an accountant it's ethical to make contact because this could be term as fraud if an audit is carried out and if it involves a high value then SOCA might be informed.