cloud based tax software

cloud based tax software

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Having downloaded Drummohr's latest update I attempted to file a very basic return for a retired client. The software release has a bug which produces an erroneous error message which prevents filing: basically it thinks the Child Benefit entries are incomplete even if all boxes are blank and unticked

This is the second time recently that Drummohr/IRIS  have issued buggy releases - the previous problem which went on for some months was the inability to file a corporation tax return with a pdf attachment. 

What infuriates is the complete absence of any regret by the company - just a blithe acknowledgement of the problem and a yes we're looking at it.

Is there any cloud based solution for the very small practice out there ? Most tax software seems to be vastly more expensive and uneconomic.

Replies (6)

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Teignmouth
By Paul Scholes
10th Jul 2013 14:40

Dare I suggest....

Iris OpenTax?

I had a hand in testing it so it can't be all bad!

 

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Replying to kevinringer:
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By BigBadWolf
10th Jul 2013 15:53

.

Paul Scholes wrote:

Iris OpenTax?

I had a hand in testing it so it can't be all bad!

 The current version looks fine and seems to work well

- However it is owned by IRIS ... so when they next upgrade the software -  It wont be long before bugs start to appear ... and no doubt they will have the same blithe attitude.

--

Gbooks is the only other cloud based software I have come across recently

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By jaybee661
10th Jul 2013 16:13

Taxfiler
www.taxfiler.co.uk

... have just started using this software and it seems excellent... and it's cloud-based!

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By Cloudcounter
10th Jul 2013 18:01

That's Iris for you

"What infuriates is the complete absence of any regret by the company - just a blithe acknowledgement of the problem and a yes we're looking at it."

Typical response.  Our days with Drummohr are numbered.  Surprised that we've lasted this long really, given past interactions with Iris.

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By Paresh Patel
14th Jul 2013 19:24

Taxfiler Ltd

Sorry to hear you're having problems. Try our online demo system which is fully functioning except for the filing. You may even be surprised with our prices.

regards

Paresh

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Replying to DJKL:
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By jaybee661
14th Jul 2013 19:42

Taxfiler Ltd

Paresh Patel wrote:

Sorry to hear you're having problems. Try our online demo system which is fully functioning except for the filing. You may even be surprised with our prices.

regards

Paresh

... I can vouch for this guy - and his software - the package is EXCELLENT!

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