Connecting to HMRC mailbox - Sage payroll

Connecting to HMRC mailbox - Sage payroll

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Hi,

Just starting to run this month's payroll - and Sage Payroll cannot connect to HMRC to check for new tax codes etc.

The message I get is:

"Could not establish secure channel for SSL/TLS with authority dps.ws.hmrc.gov.uk.

Wondering if this is an 'HMRC' problem, Sage Payroll, or my network.

If it persists I presume I would be unable to file the FPS.

Thanks.

Replies (5)

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By hje
20th Oct 2015 11:37

Is

your Sage Secure Mailbox up to date? Sage Secure Mailbox may need updating: https://my.sage.co.uk/public/help/askarticle.aspx?articleid=34029

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By hje
20th Oct 2015 11:46

HMRC's

SSL settings were changed on 30/09/15 to SSLv3 which necessitated many software providers to issue updates.

Thanks (0)
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By tom123
20th Oct 2015 12:00

thanks

Thanks, I'll contact Sage - things appear up to date but you never know.

Thanks (0)
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By carnmores
20th Oct 2015 12:04

yes when you log on
The SSL message is there

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By tom123
20th Oct 2015 12:11

All fixed now

Rang Sage, and they directed me to a download on their website - fixed now.

The program itself couldn't update.

 

Thanks both.

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