Credit where credit's due.......

Credit where credit's due.......

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Not a question, but for the first time in ages some praise for HMRC.  CIS return submitted, but with payment to wrong subby (my fault entirely).  Phoned HMRC, 'fessed up and asked how to deal with it.  Over the phone, the record was changed to the correct subby.  I was quite expecting to have to submit a new return (probably on paper) and write a 5 page essay on how my error has occurred - well impressed as they say :-)

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By teresaweezer
03rd Dec 2014 14:39

I agree!

We all have our gripes with HMRC and I spend far too much time sorting out their errors.  HOWEVER, praise indeed for the CIS helpline who are always helpful, polite and get the job done. Would never ssy that about any other HMRC department I have dealt with!

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