CT600

CT600

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For some reason the CT600 will not download. I go through the usual procedure through the HM Revenue site and click the download tab. I then get a page saying this will refresh automatically but may take some time. Thats where my problems start, nothing happens. I know there is a problem if you use Google Chrome so I use the normal Internet Explorer. Any ideas ???

Replies (9)

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The triggle is a distant cousin of the squonk (pictured)
By Triggle
27th Nov 2014 17:46

Hi Gareth

I've just this minute downloaded one using the Firefox browser. Try using Firefox?.

Thanks (1)
Replying to djn24:
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By Gareth Lowe
28th Nov 2014 17:39

ct600

Thanks for your advice but Firefox is still leaving me with the same problem

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By sparkler
27th Nov 2014 18:57

show in folder
If you right click on the download, it may offer you the option to 'show in folder'. Then you can open it directly from windows explorer. This always works for me - ct600 will never download without me doing this.

Thanks (1)
None
By FCExtraordinaire
27th Nov 2014 20:29

Save a copy

Always save a copy to use it.

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By Gareth Lowe
28th Nov 2014 17:41

ct600

Still have the problem of downloading, if I find the explanation I will post on here

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The triggle is a distant cousin of the squonk (pictured)
By Triggle
28th Nov 2014 18:11

Hi Gareth

I'm no computer wizz by any stretch of the imagination but perhaps you should make sure you have the latest version of Acrobat, that your firewall isn't blocking the download and that you don't have too much electricity in your body - in which case you should try earthing yourself on a radiator (you can now really see that I'm no computer wizz by any stretch of the imagination).

Failing all that it may be a call to the Online Services Help Desk.

Good luck!

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Replying to Kevinb69:
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By Gareth Lowe
28th Nov 2014 18:17

Triggle

lol I have done all these things and it still will not download. Help desk is my next move, thanks

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James Reeves
By James Reeves
28th Nov 2014 18:36

The usual

Did you try turning it off and turning it back on again?

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By Stuart.thomson
28th Nov 2014 23:05

I noticed on windows 8 items are downloaded into a downloads folder but I was not promoted to tell me that. I spent ages repeatedly downloading when I had it already. I suggest checking this folder just in case.

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