CT600 return figures not being reflected on HMRC agent website

CT600 return figures not being reflected on...

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Approximately two weeks ago we submitted a couple of amended CT600 returns to HMRC, received filing acknowledgment incorporating "submission correlation ID", but the figures are not being reflected on HMRC website. Anybody else experienced this problem? 

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By Swedish Chef
14th Dec 2014 07:12

Yes
Had one a while back. Although submitted as an amendment and marked as such by the third party software, HMRC's back end system (as opposed to the gateway) for some still unknown reason, recognised it as an original - and as an original had obviously already been filed, it was ignored.

Contact the Online Helpdesk. They should be able to see the submission and then pass it over to someone to manually process. I found them very helpful.

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