Customs Import Duty Audit - Their powers.....`
This is somewhat outside my 'comfort zone' so Im hoping someone with experience can advise...
My client is a successful importer of security equipment (cameras, dvd recorders etc) which he imports from the Far East. He has always used reputable customs clearance agents at Heathrow to deal with import paperwork and duty payable.
Anyway, before Christmas a truly dreadful woman from HMRC came to do a customs audit and decided that she didnt like some of the commodity codes used by the agents as she felt the duty rates were wrong. The whole question of which codes to use is such a minefield, as five different people could quite easily come up with different answers for the same piece of equipment.
The thing that is really causing my client grief is that not she wants to go back three years, but she is demanding the client does the work and then supplies the figures to her. There are only three office staff and this exercise would cause the admin function to cease their day to day operations for a long time.
Does she have the legal powers to demand this? She is the one who does this for a living and gets paid to do so, therefore if she wants to go back three years surely the client has the right to say she must bring in the staff to do it?
Money is not the issue here- client can pay...but he is incredibly upset about HMRCs ability to seemingly bring his business to a halt,
CEMA 1979 S77A
I think the HMRC officer is acting under this section of the law -Information Powers
77A(1) states 'every person who is concerned (in whatever capacity) in the importation or exportation of goods for which for that purpose an entry is required by regulation 5 of the Customs Controls on Import of Goods Regulations 1991 or an entry or specification is required by or under this Act shall:
(a) furnish to the Commissioners, within such time and in such form as they may reasonably require, such information relating to the goods or to the importation or exportation as the Commissioners may reasonably specify and
(b) if so required by an officer produce or cause to be produced for inspection by the officer
(i) at the PPOB
(ii) at such time as the officer may reasonably require.
Unfortunately there are penalties for failure to comply.
Malcolm McFarlin
So what is reasonable?
Your quote of s.77A CEMA 1979 omits the final line of (1)(b) which is necessary to make any sense of it:
(b)if so required by an officer, produce or cause to be produced for inspection by the officer—
(i)at the principal place of business of the person upon whom the demand is made or at such other place as the officer may reasonably require, and
(ii)at such time as the officer may reasonably require,
any documents relating to the goods or to the importation or exportation.
Could the client use this to suggest to the officer that she comes and looks for herself?
As to (1)(a), is it reasonable to require the client, rather than the agent who applied the codes, to produce the information for the last 3 years?
Reasonableness
I'm sure there have been many articles/judgements written about HMRC and the First Tier Tax Tribunals interpretation of what is reasonable. Personally I would not want HMRC officers crawling all over a client's premises and business records.
I think it is a matter for the client to produce business records for HMRC to inspect.
Malcolm McFarlin
Thank you for the responses
Thank you for the responses thus far - it is appreciated.
This woman is turning out to be one of the singularly most unpleasant individuals from HMRC I have ever encountered.
The company has a totally separate CT investigation ongoing for the year to 31.03.10 which is proceeding perfectly well, but all books and records are with an Inspector 20 miles away. Said woman is aware of this, but is now telephoning the client demanding to know if the declaration of any unpaid duty in the last three years has been completed. When asked how we are supposed to complete it, she replied "its not my problem - get the paperwork back if you have to"
So now we are supposed to interrupt another HMRC official in the middle of his work?
Aside from tying his admin staff up in knots, client is now worried that if he makes any errors on the declaration, he is laying himself open to even more problems.
Yes client is ultimately responsible for checking the right commodity codes are used, but he did place his trust in established clearance brokers. All the HMRC woman seems interested in doing is carving another notch on her broomstick,
Maybe time to write to MP
I think the clients MP could understand about one bit of the HMRC demanding documents that another bit are holding at present. The letter to the MP, will most lickly get passed from the MP to someone in the HMRC with a brain.
I maybe putting the horse before the cart here...
... whilst I note that "it's not about the money", it should be. Are you sure that this woman's assertions are correct. Before you go getting your MP involved, how about taking specialist advice, from someone who might just blow her argument completely out the water.
They might even find that your clien't paid too much duty, you never know. Then you can bet he will get the records he needs back form HMRC and will find the resources to make a claim.
At the moment, with the greatest respect to all the posters, everybody's just watering the breeze.
I am an accountant (in
I am an accountant (in industry) but I believe that accountants trying to deal with import, or export, compliance is not a good starting point. Yes the questions are from HMRC but it is worth remembering that this is a combination of Inland Revenue and Customs and whilst I'd generally be happy to engage an accountant on Inland Revenue queries I wouldn't expect them to have the correct expertise to deal with Customs queries, which this is. So in short get the appropriate professional assistance on board.
Whilst I have empathy with those on the wrong end of an unpleasant enquiry it is still no excuse to use the 'reputable customs clearance agent' line. They are just agents and act on instructions, which need to be given by the importer.
As regards commodity codes they are difficult but HMRC runs a telephone service at 01702 366077 (Tariff Classification Service) which will give a commodity code ruling based on information provided to them by the importer. There is no charge for this and upto three items can be enquired on in any call. The BusinessLink website is another good source of information and help.
Also it is worth remembering that commodity codes are only one area that will be checked by an HMRC audit. I expect them to pay as much attention to the CPC code used in the import enry as well. CPC is the Customs Procedure Code and together with the Commodity Code determines the amount of import duty payable.
All import entries are transactions in the HMRC computer system and each have a unique transaction number often referred to as the "Entry Number". All of this information is summarised on a standard form known as a C88 and any sensible importer, or exporter, would DEMAND a copy be supplied by the clearing agent for the specific purpose of checking the entry has been completed correctly. This is the proper way of ensuring Customs compliance. Not a pleasure, but infinitely better than being on the wrong end of an audit.
Training is available from a number of sources including HMRC and local Chambers of Commerce, in addition to specialist companies involved in the import/export area.
Just to clarify I'm not selling anthing, I work for a business that imports and exports and works hard at being compliant.
Hi there,
Hi there,
We have been through this and can simply say the following:
1. Ask the office to provide the entries from their Customs computer system for the years in question.
2. They should be able to provide the details which I understand is quite extensive and would have all your import entries.
3. Set up a time limit to get this enquiry over and done with, obviously, explaining that you have limited sources and ask for the say 3 months to get it done.
4. On the information provided by them, you will be able to see what's paid, etc and what comm code was used, and use it as a starting point doing it year by year.
5. Once done, double check your comm codes as suggested by another commentor.
6. Check and submit the figures year by year in separate files.
7. Write to them with all your findings, which hopefully is that there's nothing to pay!?
I agree that Customs can
I agree that Customs can provide details of all items over a period of years, they have a system for this and it's called MSS. In effect it is an audit trail of all transactions entered by a given business for the period requested and is ususally requested in Excel format. However this is a chargeable service, you can't demand the data from HMRC, bear in mind you should already have the details.
On re-reading one of the original posters responses I notice the problem with records also being used for a CT enquiry. It might be worth checking what records are at the other office as the import C88 I referred to earlier is often sent by the clearing agent attached to their invoice and I cannot see any conection with this document and a CT enquiry. If the client is interested in understanding the potential liability then they need either all the C88's or an MSS report as these contain the data that Customs will audit.
Thank you again....
Thank you again....
I realise that client is ultimately responsible, but in his defence I would say that his business has grown ten fold in the last three years, and his admin resources have been stretched to the limit. He mistakenly thought that agents would know this business inside and out and so trusted the documents that were provided.
I understand that Im probably not best suited to represent my client on this matter, so upon your advice here will seek out specialist counsel.
These codes are incredibly frustrating - woman at HMRC is dictating that certain codes be used, but the agent (who is now on red accuracy alert) swears blind they are wrong because of x,y,z etc....
I guess this will be for a specialist to construct a counter-argument.
Upon asking if she could supply a list of transactions over the last three years, a huge spreadsheet file has arrived at the client which I guess is what the poster Gretaj alluded to - many thanks. We will use this as a start point.
Can only thank you guys once again for taking the time to respond. I think we all know that accountants come across new things every week, but this one has really opened my eyes and made me aware of things I must improve on.
Also...
Also...
Have just spoken to the officer dealing with the CT enquiry and he is extremely unhappy at being interrupted by said woman.
He says the overseas transactions are a material part of my clients business and does not want to send the paperwork relating to it anywhere until he is finished.
Internal HMRC politics eh? lovely.
Oh well we will get two out of three years done, then see what transpires
Specialist advice
Mike
I worked for HMRC -the old Customs & Excise as a Customs investigator for over 20 years. Some of the issues often raised by HMRC in respect of commodity coding classifications can be quite complex which are outside my field of expertise. I can, however, give you the name of a Customs specialist in this area who may be able to assist you if you want to send me a private e-mail at malcolm@mandrtaxadvisers.com
Malcolm McFarlin
HMRC audit
Mike,
As per Malcom McFarlins message. Having been at the sharp end of HMRC audits and understanding the compliance issues I would also recommend the use of a specialist - it paid huge benefits.. I know a number of people in the field and have practical experience of assisting companies with reviewing their imports over the 3 year period HMRC require. Additionally, a specialist will act on behalf of the client with HMRC which will take all the pressure off the clients admin systems.
If I can be of any assistance please contact me at apmk55@gmail.com
Alan Keefe




What is the statutory basis?
I have no experience of an import duty audit, but I would think that the place to start is to find out under what section of the legislation the audit is being conducted and then, read it up and discover the statutory powers given to HMRC.