Data corruption on Absolute Tax / Accounting software

Posted by philhendy PM | on Wed, 04/04/2012 - 09:22 1215 13 comments | report

After an initial period and a good 6 months or so with Absolute Accounting I have suddenly hit a big issue.

Just recently I have been going in to clients that I have drafted accounts for and that I need to finalise and the data has become corrupted. It is not recognising dates etc. and the trial balance goes. This has meant me having to recreate the initial work.

They are saying it must be a hardware issue; however, my IT provider has checked and is saying no problem there so must be a software issue.

Can any other users inform me whether they have had any such issues?

Comments

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When you have one of our data

daveforbes | Wed, 04/04/2012 - 10:56

just got the email forwarded from your it guy..

daveforbes | Wed, 04/04/2012 - 11:07

Just asking for feedback

philhendy | Wed, 04/04/2012 - 11:09

Still using it?

Flash Gordon | Wed, 04/04/2012 - 11:55

No problems at this end

bobhurn | Wed, 04/04/2012 - 12:08

Thanks for feedback

philhendy | Wed, 04/04/2012 - 12:46

No. Absolute is magic.

macdougall | Wed, 04/04/2012 - 21:49

One other option

bobhurn | Thu, 05/04/2012 - 13:52

support is ok

philhendy | Thu, 05/04/2012 - 16:00

Absolute

KBAccounts | Thu, 24/05/2012 - 10:35

outcome?

KTS | Wed, 12/09/2012 - 20:16

Few problems since

philhendy | Thu, 13/09/2012 - 14:58

Did you change your Client Codes?

iaccounts | Wed, 10/04/2013 - 11:52