Does anyone know of a desktop accounting package that can import (manually) a bank statement to do the bank reconciliation like Xero does it? I like Xero but need something that can be used without internet access.
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Depends what your needs and budget is
There are a few "desktop" systems out there but cost varies. Think about what else you want it to do, and your budget. The trend is very much towards web-based systems like Xero because of the flexibility and the ability to collaborate with your accountant, but if you must have an offline system take a look at QuickBooks or Sage Instant Accounts, although the look and feel may not be as good as you are used to.
No misunderstanding, was just trying to be helpful.....
...... and I did mention a couple of options. See why I don't use these forums much!
Allow me
@Chatman - would love to buy you a coffee one day and have a go at convincing you.
Gary Turner
Managing Director, Xero
@garyturner
Coffee
Good insight.
Will look out for the PM. :)
Gary Turner
Managing Director, Xero
@garyturner
.
Gary
I hope you dont mind my asking, I have several clients on Xero now and I use it myself and finding it really good, but everyone (myself included) seems to have been having problems with bank feeds lately. I was wondering if there was a reason for this? Having recommended it to clients as a time saving thing they are understandably are aiming any issues squarely back at me.
I suggested it might be volume related given you must be picking a lot of business now given it seems to be the market leader now for cloud software, and it seems to happen more on Friday PM/Monday AM and at the month end (ie last week was a PIA as you had both in one go) but it would be good to know the actual reasons behind it and what's being done to fix it to reassure clients.
rgds,
Bank feeds - me too
I am having problems with bank feeds too. Gary can you please respond why this is?
Also why is it not possible to speak to a human on a technical issue with Xero?
It was embarrassing for me when I was going on how great bank feeds are in a demo to a client. Then tried to show him how to set up on his Xero - it did not work. Client was left unimpressed. He has agreed only to continue with Xero once bank feeds are sorted.
Help with bank feeds
As of our August release we now have 5,000 bank feeds globally for Xero, with around 80 in the UK (delivering around 8,500 UK bank feed syncs every day now) - so this a significant service for us now with lots of moving parts. We certainly see feedback that some feeds take longer to connect than others or are just more complex, and there are some stragglers that will take a while longer to become active. We work very hard to flatten any issues quickly because customers are quick to report that they really miss the feeds service if it stops working for any reason.
We have various places you can go for help:
a status page at http://blog.xero.com/bank-feed-status/ detailing any pending feeds or issues with existing feeds as they arisethe Xero Help centre - http://help.xero.com/#Payments_Banks open a ticket in Xero, or drop an email to bankfeedhelp [at] xero.comfor accountants in the UK we also provide direct 1:1 help (a human you can speak to) as part of our our accounting partner community support. Send me an email to gary.turner [at] xero.com and I'll provide you the contact details.
Gary Turner
Managing Director, Xero
@garyturner