Dictation software problem

Dictation software problem

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We upgraded our server to windows server 2012 and are running windows 7 and MS office 2010.  I use olympus DSS player standard dictation with my secretary also using the transcription module.

Since the upgrade, whenever I open the dictation module the time it takes to open other files that I need to work on, e.g. PDF files, word and excel documents, has increased substantially to the extent that if I know I want to open a number of files, I close the dictation software beforehand, only reopening it (and having to start a new dictation file) once all the other files have been opened.

Our IT specialists have not been able to solve this issue and suggest replacing the Olympus with a Phillips system.

Does anyone have experience of this problem with Olympus and know the solution, or

have any experience of running the Phillips system and know if it avoids the problem?

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