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I would recommend Pitney Bowes. Whe our old Pitney Bowes machine dies we got Neopost on trial for a month. It was a disappointment so we returned it back. Neopost is machines are much cheaper, you can get one month trial and see if you like it.
Hmm Pitney Bowes....
We've had nothing but problems with PB. So we switched to a company called 1st Class Mailing who deal with Frama machines. So far so good!
Pitney Bowes appeared cheap
Our PB franking machine cost us a bomb in ink pads. It ended up costing far more than plain old postage stamps, and as we send fewer letters each year we packed it in.
Have you considered Docmail for bulk mailing? It's cheaper than producing your own letters & paying postage.
Be wary...
... of any market where it is hard to get a firm price. Photocopiers and franking machines fall into this for me.
PB business model. was (the last time I used them) based on inflexible lease/maintenance agreements/overpriced supplies of ink etc. coupled with 'last minute offers'/'changes in European legislation' threats which made it really hard to make sensible decisions.
We resisted all upgrades for as long as possible then bought for cash a small scale (with chip up grades) & simple franking machine from someone else.
Pitney Bowes - cancelled contract beginning of last year. Despite numerous phone calls and letters they continue to send us further invoices and demands. This despite them taking their machine before the contract had even finished.
Try ringing them and all you get is a bunch of incompetents.
Now use neopost. So far so good.
Agree with above
Don't recommend Pitney Bowes. Didn't find them a good compnay to do business with.
Took a deposit off me about 10 years ago. When I stopped using them, they refused to return the deposit.
Also their invoicing structure seems very unclear.
Go elsewhere if you want a franking machine.
We use Pitney Bowes. The machine must be over 10 years old and being a simple type is easy to work - but they take the mick with the charges for the ink cartridges.
Now because its so old, and we are tired of paying the £65 per cartridge, we have found a web based ink supplier charging just £5 and they claim to offer similar quality and to the same standard. And if it doesn't work, then we will ditch the machine as we don't use it as much anyway.
Try an independent supplier of the individual manufacturers, they will recommend a machine based on your requirements. Try The Mailing Room
royal mail smart stamp
Using royal mail online you can create a franking mark and pay as you go.