Hello folks
We have never experienced this before but here we go:
My staff has received 3 telephone calls in the last 3 weeks from HMRC.Calls were made in relation to an outstanding CT return of one of our ex-client.HMRC callers have demanded CT Return as it is still outstanding.They were informed that we are no longer registered agents for this client but still they called in our office twice after this clarification was given at first instance.
I am abit concerned (a) as we have not received any such correspondence (b) Is this some new practice to directly make telephone calls to agents for any outstanding liability (c) Even if it is then why not HMRC would prefer to speak to the client first?
Thanks all for your advice.
Replies (4)
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never heard of it but welcome the concept.
as agents in the past we have critised hmrc for missing us out of the loop and contacting clients directly. now they contact agents first and it is being questioned.
my only concern here is you have informed hmrc you no longer act, which means that they are potentially giving am unauthorised person information of an individual, however have you actually removed your authorisation electronically, ie look on your agent list and see if the client is still active.
64-8 works both ways?
No 64-8 in place - you can't talk to them.
Give them some of their own medicine!!