HMRC Agent dedicated line

HMRC Agent dedicated line

Didn't find your answer?

Another great display from HMRC

Replies (5)

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Stepurhan
By stepurhan
05th Jan 2015 11:40

Care to expand?

Not really telling us much here. Are you saying the Agent Dedicated Line has been taken out of service? That there is a message when you telephone saying that it is not being answered? That you have not been able to speak to someone after waiting for a long period of time? That you are only getting a dial tone? Basically what is the problem you are having and for how long?

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By Rachael White
05th Jan 2015 11:43

Howdomonty

Hello, thanks for posting. :)

Is this the issue you're talking about? I've asked HMRC about it and will let you know when I've got a response.

 

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By Marion Hayes
05th Jan 2015 12:18

Seems fine now

I tried to get through earlier and had a recorded  'we are too busy - goodbye ' but tried again shortly after and got through fine for SA.

Also spoken to PAYE this morning with no issues

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By mbee1
05th Jan 2015 13:45

Still not solved at 13.30

Two of our staff have had exactly the same problem a few minutes ago.  "I'm sorry we cannot answer your call at this time.  Please call back"  This is just not acceptable!

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By Marion Hayes
05th Jan 2015 14:19

Would you rather have the engaged tone?

I have no doubt for once that they are ery busy as we have been storing up issues since before Christmas!!

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