HMRC client list - removing clients

HMRC client list - removing clients

Didn't find your answer?

When I log into HMRC online services I have a few old clients on the list which I ceased acting for which I cant remove.

I click on delete client and they just wont go!

Any suggestions?

Replies (4)

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Universe
By SteveOH
30th Dec 2013 09:15

They should disappear after 24 hours

I've had to delete clients in the past and they are removed, although they usually disappear from the list after 24 hours.

If yours don't, then I would advise phoning HMRC online support or your AAM.

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By happy
30th Dec 2013 09:40

No, sadly, they certainly aren't all removed using the delete option on the website.

I have one who I must click on to delete every time I log in.

Looks like I'm going to have to waste ages on the phone :(

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Stewie
By Stewie Griffin
30th Dec 2013 09:44

I'm having that trouble in real life!!


I'm having the same problem, but in real life.

Sacked a client 4-5 months ago for various reasons.  He's just e mailed to ask when we'll be filing his tax return!!

He knows we've parted company as we had a conversation about it

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By HUGH W DUNLOP
30th Dec 2013 11:43

HMRC client list - removing clients

I have this problem in reverse. One of my clients for whom I am authorised for S/A and PAYE , and have filed these returns for 14 years, though still on my S/A client list has been taken off my PAYE list.

Looks like I'm also going to have to waste ages on the phone

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