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Hi All

My question

I have authorise one of client for elf assessment, the client have provided me his authorisation code which I have entered on my gateway more than a week ago but still my client doesn't show on my agent gateway. Before I call to HMRC to find this out , can anyone answer, is it normal or something wrong here? Thanks

Replies (5)

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By K81
09th Mar 2015 11:27


when you get the authorisation code you enter this on the HMRC self-assessment site.

The next day you need to check the Government Gateway site & allocate it on there.

The client should appear on the self-assessment site 24b hours after the last step.

 

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By User deleted
09th Mar 2015 11:55

elf assessment

I hope Santa has been deducting tax an NI correctly!

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By MS_TAAS
09th Mar 2015 12:02

Thanks for your answer. I know in 24 hours the client should appear on the agent gateway after entering the authorisation code for SA.

I have checked on the next day after I entered the authorisation code the client didn't appear on my  gateway and after that  I am checking and still not on the gateway.

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By Hknightas
09th Mar 2015 12:50

Has the client dissapeared entirely?

I've had 3 instances where this has happened, the first time was a "blip" HMRC's end and they rectified quickly. The second, I submitted the code but logged out too quickly and it didn't register so the client was still sat in the section awaiting authorisation code and the third (which was odd) - clients are listed in alphabetical order on your client list, this particular clients surname began with B so I assumed it would be on the first page, somehow it ended up on one of the middle pages ! Worth looking through your entire client list and not just where you'd expect it to appear. 

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By vince8
09th Mar 2015 16:08

should be quicker than a week

I entered codes for both SA and VAT a few hours ago and the client is on both my lists already. I have never known it to happen so quickly.

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