HMRC helpline - no help or no hope?

Posted by John Cotter PM | on Fri, 06/07/2012 - 12:25 664 7 comments | report

Is it just me or does every one feel the same?

The helpline is now just not fit for purpose. When you do finally get through after playing find the magic number sequence, they will not discuss anything of any substance, hiding behind data protection or just damned unhelpful?

In my view, they simply no longer have the necessary number of staff to handle tax.

Comments

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You cannot mean the agents

bernard michael | Fri, 06/07/2012 - 14:26

Self assessment helpline

John Cotter | Fri, 06/07/2012 - 14:47

I always use the agents

bernard michael | Fri, 06/07/2012 - 15:03

Personally

John Cotter | Fri, 06/07/2012 - 15:36

Payroll/CIS

jjswjjsw | Fri, 06/07/2012 - 18:06

Personally I use Google for

FoxAccountancyServices | Fri, 06/07/2012 - 18:37

Google for queries

nigelburge | Sat, 07/07/2012 - 11:26