HMRC's SAFE unit

HMRC's SAFE unit

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Does anyone have the contact details of someone in HMRC's SAFE (Strategic Accounting Framework Environment) Unit. I have had a £100 penalty cancelled but not yet refunded and the Accounting Office tell me that the SAFE unit have 'locked' the refund and that I need to speak with them to unlock it. I was given a telephone number (01274539665), but have tried about a dozen times over the last few weeks and it is always engaged. Does anyone have a name and number of someone in the SAFE unit who picks up their phone, or even an address so that I could write? There doesn't appear to be much web-presence for this department.

Thanks,

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By SoL
03rd Jan 2014 17:33

Sorry, can't help with the query .... but I wonder how much management time and effort went into arriving at such a pleasing acronym. It's good to know HMRC are focussed on the important things.

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