How long is too long?

Posted by Paula Sparrow PM | on Fri, 02/03/2012 - 12:47 904 5 comments | report

I have a panicky client wanting to know why the £90k payment they sent to the Collector by direct transfer on 20 February is not showing on their Self Assessment record. I have now been listening to their music and the "thanks for waiting" message for 24 minutes and no 25 mintes and....How much longer should I wait? It's £90k and should have been on the record days ago!!!!

Comments

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0845 numbers...

DMGbus | Fri, 02/03/2012 - 13:28

Good point for Working Together I think

Paula Sparrow | Fri, 02/03/2012 - 13:32

Our current record

ACDWebb | Fri, 02/03/2012 - 13:41

and "calls from mobiles may cost considerably more"

Comptable | Fri, 02/03/2012 - 17:06

@Comptable

Paula Sparrow | Fri, 02/03/2012 - 17:25