Internal reallocation of payment in Sage

Internal reallocation of payment in Sage

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Hi, I'm posting my first question here in the hopes that someone could point me in the right direction.

We had an event recently and used a 3rd party to collect the registration fees for the event.  The event has now passed and the 3rd party has deposited the fees they collected for us into our bank account.  In Sage I created an invoice to the 3rd party and then allocated the bank payment against the invoice.  JOB DONE.

Except, now one of the people that registered for the event has asked for a refund and it has been approved by management.  Because the 3rd party that collected the event fees has already deposited the money into our bank account it is up to me to action the refund.  The tricky bit is that the customer who needs the refund 'Kevin' has asked that instead his refund is instead used to pay the invoice of a related business belonging to 'Mark'.  Mark has an unpaid invoice in Sage number 1001.

Could you please help me work out how to post this in Sage.  Since there isn't any money changing hands I'm stumped...

Thanks in advance for any assistance you can provide.

Alison

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By rorydowney
24th Jun 2015 10:36

Credit note

Post a credit to the Supplier's account and use the sales nominal as your posting code.

 

This will leave your supplier correct and your sales corrected

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