I had problems with VT invoicing. First of all I could not put my company's logo which is a letterhead with header and footer, on the system. It was too big. Therefore I was using the SIN button instead of SIN button, and hence I was generating the invoices manually. Then I decided to use VT to generate the invoices and print them on my pre-printed letterhead paper. This way they would also be posted automatically.
Now I have a different problem. When the transaction is recorded, the description is taken as the the customer name and address from the invoicing template. I want to enter something else with a reference so that I can easily identify the transaction.
Is there any way I can change this? Examples are below:
27/01/2014 SIN 000598 Sale Fee / 94 Arnold Road
27/01/2014 SIN000599 invoice icon Name & Address of customer
Replies (3)
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VT
Firstly, a logo is a logo, not a letterhead template, but you have overcome this by printing onto letterheads.
We haven't had a problem with invoice items.
How have you set up the products and/or services for the invoice items? We have specific services set up, and an 'other'. They can all be overridden when entering the invoice details.
I think
this can happen if you enter the customer address as you prepare the invoice, as opposed to setting up the customer details, and then preparing the invoice. But check with VT.