Looking for a little help here...I was working at a practice today doing some non accounting related IT when I needed to restart one of the workstations. It turns out however that this was the workstation they were using as a "server" to run IRIS and at least one user was connected to it at the time I shut down the machine! The net result is that after giving a couple of errors IRIS will start up on the "server" machine but will not start at all on the network machines. I guess this is due to some sort of hung session or locked file but I am not familiar with the application and how to resolve this. Any assistance would be much appreciated. Thanks Geoff
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Call ...
... IRIS support, that is why they are there, they will talk you through, or may even sort if out for you remotely.
System Maintenance
Login on the server as MASTER
>System Maintenance>locks and logins.
Clear both locks and logins and this should resolve the issue.
Dan