I have recently started using IRIS OpenSpace for electronic document approval. It has all been working fine but today I tried it with a CT600, and the uploaded document has only one page (apart from the approval page) and it says:
"Please wait...
Replies (9)
Please login or register to join the discussion.
Have you tried doing as it says?
Have you tried updating your version of Adobe as it suggests? :)
Are you using the HMRC CT600 PDF-form based software?
My guess is that you are using Chrome or some other browser that has it's own "built-in" PDF viewer that does not support the "form" functionality. Either you'll need to use a different browser or adjust your browser settings to use the Adobe Reader.
Alternatively you could create a non-forms PDF for approval by the client. I've no idea how to do that with the HMRC software but I am sure it must be possible...
Which browsing is it opening in?
Have you tried accessing the document from Openspace within a different web browser?
Try accessing the document from both Internet Explorer and Chrome
pdf factory
I use HMRC software with IE and Adobe.
Once CT600 ready for signing I print the necessary pages to pdf factory which creates an un-editable file for me to send to client.
Ok so what about
Have you tried just deleting the document out of Openspace and re-running the CT600 and uploading it again?