IRIS Payroll professional

IRIS Payroll professional

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We've been using the new IRIS payroll professional now for around 18 months and I have to say it is a good product.  Very easy to use and looks nice and fresh much better than iris paye master that we switched from.

The cost of this seems a bit high at around £1,000 per year including support, for up 200 companies.  Our problem-It seems as if there's no way to see at a glance a list of clients whose RTI has not been submitted/ when they submitted last/which payroll week was run last. That wouldn't be a problem with say running 10 or 20 clients but when that figure is more than 150 it becomes a problem.

The support line is very poor- waiting time is regularly more than 25 mins which is very poor considering the cost of the product!

Is there a work around with this as otherwise we'll need to pay IRIS to design an extra module to extract the data to excel which I don't want to do. I sent a request for a quote across 3 weeks ago and I'm still waiting- they obviously don't want to do this.

Do any other products already do this?

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Euan's picture
By Euan MacLennan
17th Oct 2013 13:51

You pay how much?

£1,000 a year!  And it does not even offer this basic facility?

Moneysoft at £112 a year for unlimited companies of up to 100 employees each (or £168 a year for unlimited companies up to 250 employees each), offers this as a standard feature.  You access the individual payrolls via an "Open a file" screen which displays a list of all the clients set up in your data directory (with your number of companies, you may want to spread them over several directories to make it more manageable).  The client list has optional columns including "Next RTI submission due date" which displays (say) "31-Oct-13 : FPS : M7" against each client or you might prefer "Last RTI submission date".  If an RTI submission is (over)due, the list even shows a lightning icon next to the client.

Would this meet your requirements?  And just think how much money you would be saving by switching to Moneysoft.

Thanks (1)
Replying to ralan:
By djn24
17th Oct 2013 15:26

Yes £1,000 per year :-(

I did look at moneysoft but it seemed a little old fashioned and just didn't feel as good as IRIS (then it is very cheap). However I can't believe that it can already do that report at no extra cost when IRIS want more money to do such a simple thing!!!

 

I think I'll take another look at moneysoft.  As a side point, what is the support like? How easy is it to file EPS' etc?

 

 

Thanks (0)
Replying to Neil Armitage:
Red Leader
By Red Leader
17th Oct 2013 15:31

@djn24

Have another loooong look at Moneysoft.

It's really very good. It's never struck me as old-fashioned just very easy to use and full-featured. And excellent value for money.

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By DMGbus
17th Oct 2013 13:58

Not just IRIS!

I have to use Pegasus Opera II, which is what I regard as a "dinasour" / "DOS-legacy" OTT package (costing mega-thousands a year), but for all it's "can do anything" mega-multiple options it appears to lack a tracking / at a glance progress check facility.

So, for the 22 payrolls that I have to process in Opera II it's a spreadsheet to log progress.

It is good to see that smaller software developers are more in touch with user needs, would be intetested to see what other payroll packages have to offer in respect of what I regard as a "must have" feature - tracking of EPS / FPS filings.

 

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