Sent a letter to HMRC on 30 June 2014 and received a reply in the post today (albeit dated 17 February 2015) with the opening line ....I'm sorry for the long delay in replying'.
I suppose I should be grateful I got a reply.
A shame that the link they gave me in the letter now redirects back to the gov.uk site which makes it pretty meaningless - such is the passage of time.
Mark
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You're lucky
I'm still waiting for a reply to my letter dated 24 November 2002, refuting a Class 4 NI liability.
I'm no longer holding my breath.
When you see the person who apparently runs the show looking rather like a rabbit in the headlights in front of the Treasury Select Committee, it's completely unsurprising that the organisation is a shambles.