Letting clients get late filing penalties
Its that time of year again when you're chasing the same clients for their info and then working extra time just to help them avoid a penalty from hmrc.
We all have clients who are last minute types, and I'm sure everyone still gets the return done in time for them even if it means working weekends and late nights.
If you have sent three reminder letters, two text messages and rang them twice, should you then rush around if they bring it in on 29th of Jan or do the best you can and let them get a penalty if you haven't physically got the capacity to do it before the deadline?
I think that, if you always get it done, they know they can bring it in at the last minute so they have no incentive to get it to you early.
What do you all think? Have you done this before, and if you have what was the clients reaction?
And do you charge a premium for last minute jobs?