"only in an Irish dictionary"
You've all heard the saying that "cleanliness is next to godliness, but only in an Irish dictionary!"
Well according to the Post Office, urgency means certainty when seeking their advice when deciding how to send a letter.
On 16th January I sent, by first class recorded delivery, a form R27 to a client for signing and onward submission to HMRC. It was never delivered and so never forwarded by the Client. There is now a penalty to be sorted out.
But, I had asked a precise question at the Post Office: "which is the best way to be certain that the letter will arrive at its destination?".
I was told that first class recorded delivery would be the best as the letter would be delivered within one to three working days.
This was a lie. Royal Mail tell me that 0.03% of all letters are always lost in the post and that first class delivery, recorded or not, is no guarantee whatsoever that a letter will be delivered for certain.
The Post Office say that their counter staff are supposed to ask two questions when asked for help by the public. Firstly, does the letter contain anything valuable and, secondly, is it urgent. They did and I said no to both; the letter had no value as such, the assurance that it would arrive in one to three working days was enough so urgency was also not an issue.
I have been told that the use of the word urgent is meant to cover both timing and certainty when deciding whether or not recorded delivery is appropriate.
This is total nonsense.
I wish to warn one and all about relying on any advice given by their staff.
- Treatment of goodwill in Consolidation 253 7
- How to pursue fraudulent trading 273 4
- Do I need a 13digit tax ref for a ct600 145 3
- PRR 182 11
- corp tax software 331 7
- Now Scotland has voted "No", when does England get to vote? 1,071 54
- Pension Contributions Relief 433 14
- Is there an expert in Excel out there? 454 7
- Which tax box 177 2
- Is it more beneficial to be a Ltd company? 123 1
- How to change reconciliation status of bank account in Sage 50 92 3
- how to start a career in accounting at 34? 208 3
- Underpaid Tax Options on SE 201 6
- Any Scottish members out there? 11,438 423
- References for clients 181 2
- Sole Trader - Working from home claims 134 2
- incorrect PAYE statements 94 2
- What accounting software packages are best for restaurants? 313 7
- Capital Gains Tax on title transfer 124 5
- Cass 5 FCA Client Money Software recomendation 286 1
- Raiders of the Lost Tax File 1,294
- Chartered Accountant in County Down N.Ireland 460
- National Insurance 358
- Non Resident 275
- Franchise income and costs 251
- Hands on experience of Digita 208
- Best way to take money from a business if you have unlimited EIS allowances? 163
- Employer's Helpline 157
- employment capital allowances 150
- CIS paid under reg 9 134