"only in an Irish dictionary"
You've all heard the saying that "cleanliness is next to godliness, but only in an Irish dictionary!"
Well according to the Post Office, urgency means certainty when seeking their advice when deciding how to send a letter.
On 16th January I sent, by first class recorded delivery, a form R27 to a client for signing and onward submission to HMRC. It was never delivered and so never forwarded by the Client. There is now a penalty to be sorted out.
But, I had asked a precise question at the Post Office: "which is the best way to be certain that the letter will arrive at its destination?".
I was told that first class recorded delivery would be the best as the letter would be delivered within one to three working days.
This was a lie. Royal Mail tell me that 0.03% of all letters are always lost in the post and that first class delivery, recorded or not, is no guarantee whatsoever that a letter will be delivered for certain.
The Post Office say that their counter staff are supposed to ask two questions when asked for help by the public. Firstly, does the letter contain anything valuable and, secondly, is it urgent. They did and I said no to both; the letter had no value as such, the assurance that it would arrive in one to three working days was enough so urgency was also not an issue.
I have been told that the use of the word urgent is meant to cover both timing and certainty when deciding whether or not recorded delivery is appropriate.
This is total nonsense.
I wish to warn one and all about relying on any advice given by their staff.
- Contracting, Subcontracting and Agency Worker Regs 205 3
- HMRC CT600 TOOL 164 2
- Auto enrollment. What's the basis for contribution ? 334 7
- Company Van 293 8
- VAT underpayment 88 4
- Shortening an Accounting Reference Date 938 19
- National Living Wage: creating jobs or unemployment? 117 2
- Sage Drive Queue.dta file lock out 387 10
- Connected person and properties 176 4
- Business only use of company car 1,604 35
- cash basis 138 1
- Restoring a Ltd company which had been struck off 321 8
- question 288 2
- Do your DIY clients ever get their books right ? 725 13
- Overlap profits 419 14
- How do I correct a previous accountants major mistake on PAYE/SA? 828 11
- How best to split income on a Buy To Let - married. How do you decide beneficial ownership 1,351 12
- HMRC Security Deposit 477 12
- Invoicing for monthly clients 395 7
- Company investment 867 9
- RTI Rollback to delete incorrect data 387
- Any thoughts on Capium? 354
- Motor Traders Assistant Bookkeeping Programme queries 279
- Tracesmart/Lexis Nexis AML software? Any opinions? 254
- Continuity of practice-ACCA 242
- French ConnectionUK 192
- Recommended International mobile phone coverage and costs? 183
- Fundraising for friend - minimise tax? 177
- Can anyone explain Indian Minimum Alternate Tax 175
- APN's 163