Anybody know in what instances HMRC wont allow someone to file a Self Assessment tax return online?
I have a new client and HMRC are telling me she can only submit a paper tax return?
Replies (9)
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The most likely reason is that she is under a special arrangement (e.g. an IVA). HMRC won't normally tell you the reason in my experience, but I would expect the client to tell me, or I probably wouldn't act.
Judges
I believe certain judges also cannot submit online - again to do with security issues.
Relative
I do know of cases where someone who worked in the tax office (low level clerical) and her husband's tax return (sole trader) had to be sent to a specific person in the tax office.
Probably all different now as everything is on line.
Pensioner
I have a client in receipt of a pension who still has to file a paper return to that place in Wales.