PAYE Desktop viewer and/or Moneysoft

PAYE Desktop viewer and/or Moneysoft

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I use HMRC's PAYE Desktop viewer to download notices. I have a number of ex-clients listed in the viewer, but it seems it is impossible to remove these clients' names from the list. I wonder what you do if you act for a lot of payroll clients, where you are bound to have a number of ex-clients on the list.

I would prefer to use Moneysoft to download notices (from the Tools section), and abandon the Desktop viewer, but this means selecting this action within in each client, rather than a global action to involve all clients with one click.  Is there any solution to this?  

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By Euan MacLennan
07th Jul 2015 10:18

No

... or at least, not unless Moneysoft develops a batch facility, like the one they have for submitting RTI returns, for downloading PAYE notices.

For the time being, I find that the PAYE Desktop Viewer remains the best option despite the facts that several clients remain unnamed and that ex-clients remain on the list, presumably unless they appoint new agents for PAYE.  However, I am finding that I cannot currently download any notices as PDV is reporting a B1E8 General Web Service error.

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Replying to Tax Dragon:
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By pauljgoodman
07th Jul 2015 10:58

Yes, I found the same this morning. Their error messages always seem so opaque.  "Try again later"- how much later!

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