Penalties & Unanswered Calls

Penalties & Unanswered Calls

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Useful thought from the independent in light of 12m unanswered calls.

http://www.independent.co.uk/news/uk/home-news/hmrc-may-cancel-the-fine-...

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By cparker87
12th Nov 2015 23:26

gets better...
We work very much on a case -by-case basis but if you phoned us and couldn't get through we would take that into account. If someone says they tried to call us we will take their word for it. We do not want to penalise anyone."

Take their word for it!!

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