PTP software renewal threatening letter

PTP software renewal threatening letter

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Has anyone received a threatening letter from Pitmans Solicitors threatening Court Action for failing to renew PTP tax return preparation software?

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By vince8
02nd Jul 2013 10:33

Always read the small print

I guess if you have a solicitors letter it cannot be the first you have heard of this? I seem to remember renewal was automatic unless you cancelled in time. I got a free piece of software for 2012 and an email late in 2012 about renewal. Its easy to ignore but on reading the small print I needed to cancel and it took a while to do so.

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By buttinski
02nd Jul 2013 12:47

Unusual for PTP?

I have used PTP for many years and always found them to be honest, professional and helpful.

I cannot believe that the solicitors letter is the first you have heard of the matter.

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By claudialowe
02nd Jul 2013 13:16

Automatic Renewal

I had a run-in with them earlier this year, when they took my DD out a month early (in my eyes, the small print was confusing to say the least).  I got the bank to recall the DD and after a couple of strongly worded letters on both sides, I was "released from any contractual obligations" I may, or may not, have had with them.  Moved to BTC and wondered why I stayed with PTP for so long.  There was another thread about PTP back in March(?) time.

 

 

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By Alexdon
02nd Jul 2013 13:36

Like parent like child?

Have you not noticed that PTP are adopting more and more of Iris business & sales practices?

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