RedSky Email Re: Changes to Online Support

RedSky Email Re: Changes to Online Support

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Do any other RedSky users have any thoughts on the email notifying us of changes to their online support services?

It basically seems that we have two options: to go it alone and risk being left in the lurch should something go wrong, or upgrade to the new software, which comes with a considerably larger price tag than the former one.

I'd be interested to hear what anyone else is planning to do next. I took on the software to save me time and money, and currently it's an adequate package for my business needs. To upgrade and have to learn the new technology would actually be a waste of both time and resources, so would actually be a backwards step.

 

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By NateR
03rd Mar 2014 16:15

I've had the email too, but haven't had time to consider what to do next. Like you, I'd prefer not to have to upgrade as the current software package I have is still doing the job I bought it to do (in a fashion). 

Though I haven't been entirely happy with Redsky, I'm not sure whether I have the time or energy to bother changing over to a new software system. 

It's all a bit of a pain really and something I'm hoping to not have to deal with for a while!!

 

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By mwhit
28th Mar 2014 13:42

NateR - have you heard any more about this?

I ask as I have tried to get in touch with customer services to discuss my options several times but without success.

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