RTI Rollback to delete incorrect data

RTI Rollback to delete incorrect data

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Hello, I am not an accountant but I do have a tiny business and I use HMRC RTI basic tools for PAYE. I received a written demand recently for a ridiculous sum of money and rang the Debt Management to query it. They admitted it was their error and advised me to speak to the Employer Helpdesk to sort it. The chap I spoke to  found the error, saying it was an overestimation due to a missing submission for Month 3. However he couldn't tell me how to rollback the existing submissions to put in the correct info and submit, so I had to ring the Online Helpdesk (are you still awake?).

Anyhoo, eventually got through to a very nice lady who talked me through the procedure, so I'm sharing the information in case anyone here finds it useful. Basically:

1. On the RTI Basic Tools Home page click on settings (top right hand).

2.Scroll to 'back up location' and copy the data in the box. Go back to the Home page.

3. Click on restore data (left hand side) and paste info in 'back up file to restore'.

4. Pick the file that needs to be amended (the date will show as part of the file name). You can then put in the correct details for resubmission. This will also wipe any data after that date, so you will need to add each following month again. However when prompted to submit, click on the last option to add another payment and don't submit anything until the most recent data has been added, as individual submissions will duplicate and cause more problems. Send all the submissions together and history should rewrite itself, omitting any previous data and errors.

I hope this helps someone out there, I subscribe to the Accountingweb daily newsletter and I find Any answers invaluable in discussing niggly problems and helping me understand the big and very complicated world of accounting.

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By abelljms
03rd Sep 2015 07:41

RTI twaddle

 

i use payroll manger software, but there is the same RTI nonsense of how to correct a mistake.

i discovered through their Support Team (terrific), and also HMRCy, that RTI is cumulative. It therefore follows that filing ANYTHING within each month e.g. mth03 £10 paye - is accepted. Then when you correct things in mth04, and also update the errors in mth03, you just file mth04, NOT refile 03 as they go on cumulative numbers deducted from the previous cumulative they knew about.

so it seems in-year errors don't really matter as long as you get mth12 ok.

 

the whole thing is bureaucracy dreamt up by civil swervants cheered on by lawyers !

it is crazy they didn't think of providing for mistake-correcting IN THE SYSTEM, so they track what's going on. But it's the same t055 in VAT return system etc....zzzzzzz

 

Still no ones' paying me for sorting the mess out sadly.

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