Sage 50 Payroll RTI V19 Backup from .001

Sage 50 Payroll RTI V19 Backup from .001

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Hi, I am a IT professional with limited working of Sage but i have installed it and performed Backups and Restores many times.

I have hit a brick wall with on now though. I have installed the same version of Sage 50 Payroll RTI as previously installed on this machine. When i go to restore the company from the backup i created it is looking for the PAYROLL.mdb database but i have backed up the company info in a .001 file. Now i went back to the old drive and copied the COMPANY folder and pasted it to my desktop and when I browse to that folder and open the relevant PAYROLL.mdb file I get an error message saying:

This data cannot be opened in your software because it is from a later version of sage 50 payroll. Please upgrade your software to open this data.
 
So then i opened the demo data to check for updates but it is telling me that there are none available.
 
I am at a loss. Any help would be greatly appreciated.
 
Regards
 
Colly 

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By Alexdon
07th Jan 2014 13:34

Sage

Can you check which exact version you have on each drive. It sounds as though you have a service pack missing. Sage are notorious for not including SPs in update searches.

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