Santander Mortgage Application

Santander Mortgage Application

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Hello,

Does anyone know exactly what Santander require for a mortgage application for a self employed person. We have provided the SA302's from my software(TaxCalc) and a printout from HMRC website of the tax year overview along with printouts of the submission date from HRMC and payments made to HMRC. Apparently this is not sufficient and according to Santander there is page 2 and 3 of the tax year overview which needs to be provided but I cannot see an option for additional pages - am I missing something? 

Both client an I are getting very frustrated!

Thank you

Replies (14)

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By Duggimon
26th Jan 2016 11:49

Sorry

I'm afraid I can't help much but I can confirm that whatever they are looking for is not what they've asked for, the tax year overview is a single page document.

I would suggest you get them on the phone and keep pressing for someone who can actually explain what they need rather than blindly reading off a page what their procedures tell them they need.

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By Paul D Utherone
26th Jan 2016 12:06

Have a look

HERE

You seem to have a numpty involved who is blindly asking for things with no concept of what most lenders have agreed meets the requirements with the Council of Mortgage lenders

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By HASXX
26th Jan 2016 12:20

Thank you to both of you. I agree we have a numpty, I have provided as  per above but all we keep getting back is they need pages 2&3 !!! I have asked the client to find out what is on the magical pages 2&3 and then we might be able to oblige.

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By Paul D Utherone
26th Jan 2016 12:25

They are idiots

The 'Overview' is a single page that confirms the SA302 liability totals produced by your 3rd Party Software

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By Duggimon
26th Jan 2016 12:28

Maybe

You could send them three copies of the overview and number them 1/3, 2/3 and 3/3, you never know!

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Replying to Jennifer Adams:
Red Leader
By Red Leader
26th Jan 2016 12:41

Grrr!

I only had to see the title of the question for steam to start coming out of my ears!

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d
By puzzel
26th Jan 2016 13:13

Page 2 & 3

Strange, here they normally just ask for the accountants certificate.

www.santanderforintermediaries.co.uk/downloads/1044

 

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By Bungo
26th Jan 2016 16:33

Steam out of my ears too
Yes steam coming out of my ears too! Tel your client to find a better provider. A personal expeirence, I decided to set up a business current account with Santander last year for myself. No credit, just a business current account. I am mortgage free in SE England, debt free, have paid off two mortgages in my lifetime, money in the bank, but they declined me because I was a bad credit risk. Apparently not even on the electoral register, which was baffling as I sat there looking at my general election polling card in May. Go elsewhere.

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Replying to NYB:
Danny Kent
By Viciuno
26th Jan 2016 21:31

Sorry I know off topic...

Bungo wrote:
Apparently not even on the electoral register, which was baffling as I sat there looking at my general election polling card in May. Go elsewhere.

but I recently just took out a mortgage and after reading Martin Lewis' (money saving expert) article on credit ratings I took his advice and took a look at my credit score - you can sign up on Experian and then cancel within a month and not have to pay anything - and according to them I also was not on the electoral register.  I phoned them up and within 24 hours they had managed to find 24 (yes! 24) different variations of my current address, one of which I was on the electrical role for...

So worth a look at

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Replying to colinstewart:
By Duggimon
27th Jan 2016 08:45

Well..

Viciuno wrote:

 

one of which I was on the electrical role for...

 

 

It's really shocking what they get away with

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Replying to gainsborough:
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By MM Bookkeeping Services
27th Jan 2016 09:30

Bright spark!

Duggimon wrote:

Viciuno wrote:

 

one of which I was on the electrical role for...

 

 

It's really shocking what they get away with

Well spotted! Should be electoral roll.

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By Maslins
26th Jan 2016 17:10

My view - some banks simply don't want to lend but don't want to admit it.  They'll therefore ask for page 72 of the hyperflukejaberwocky, and when you inevitably don't provide it they'll tell the client they can't lend as the accountant is being unhelpful.  It's pathetic scapegoating.

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Replying to kimblemimble:
By Duggimon
26th Jan 2016 17:16

Disagree

Maslins wrote:

My view - some banks simply don't want to lend but don't want to admit it.  They'll therefore ask for page 72 of the hyperflukejaberwocky, and when you inevitably don't provide it they'll tell the client they can't lend as the accountant is being unhelpful.  It's pathetic scapegoating.

 

I think the issue is that the mortgage advisors you speak to are using a hodgepodge of internal knowledgebase documents that are outdated or wrong in order to determine what they need to ask for and if you can't provide exactly what they have on their erroneous sheet then they'll send you away until you can because they have no real knowledge of the underlying information those documents are intended to convey and no authority to accept the fact that the same information is available through the easily obtainable documents already provided.

The issue is the lender's failure to update their own documentation to reflect the changes to how the information they need is reported, but the people you can actually speak to at the bank have no influence to change this so we end up in ever increasing circles of inefficiency.

I think that's far more likely than that it's an excuse for not wanting to lend since I've never come across a bank that had an issue with saying "no, you're not having any money, go away"

 

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By Maslins
26th Jan 2016 17:25

Half agree(!)

I half agree with you...but if the banks were bothered about this I'm sure they'd have a look at the number of applications which failed at the vetting stage, would look into the reasons for failure, and would revise things accordingly.  Hence why I feel they simply don't care, which I can only imagine is because they don't really want the business (ie to lend the money) in the first place.

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