Self Assessment online meltdown

Self Assessment online meltdown

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Anyone else having trouble signing in today?  Why is it that HMRC always seems to have trouble at this time of year, the worst time not to be able to log in and get the information I need.  They know there is always a surge of usage I January, so why can't the build a system that could cope with it?

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By michaelblake
18th Jan 2016 16:25

Different Route?

 

Are you having trouble signing in to HMRC online services? I had a problem last week getting in via my usual route which was to click on the link for SA for AGents : HMRC Online Services at 

https://www.gov.uk/topic/dealing-with-hmrc/tax-agent-guidance

 as the page seemed to have been reconfigured and kept taking me to an application to use the services!

(Unhelpfully) I cannot now remember how I worked around it as I put a shortcut on my browser once I found the way in.

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By Cloudcounter
18th Jan 2016 17:02

No problems

We've had absolutely no issues today either in signing in or in filing returns, which go direct from the software without the need to sign in

We also have no experience that "HMRC always seems to have trouble at this time of year"  It's quite a few years (ten or more?)  since we experienced capacity issues in January.

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blue sheep
By NH
18th Jan 2016 17:30

strange problem over the weekend

we couldnt file anything last Friday until I tried it with the VPN turned on, never had that happen before

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Kevin Salter
By Kevin Salter
18th Jan 2016 18:34

Online sevices
I too had issues logging in today ....got in on fourth attempt....

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