VAT Notice 742 June 2012 claim?

VAT Notice 742 June 2012 claim?

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A customer has claimed they are entitled to a VAT refund through VAT Notice 742 June 2012. 

My understanding this is for Land and property. We sell heating and plumbing items online and this customer purchased a boiler. Can they claim back VAT through us or do they claim back them self through HMRC? What information do we need from the customer? 

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By Alpesh108
20th Mar 2014 15:00

Can anyone clarify? 

Can anyone clarify? 

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Stepurhan
By stepurhan
20th Mar 2014 15:17

Your accountant?

They will know your business best, and will be able to advise you on your specific circumstances. On the extremely limited facts available, it seems unlikely that VAT Notice 742 will apply, but I wouldn't like to commit to it.

You could also ask your customer for why they think it applies, stating the same reasoning you gave above. Maybe they'll just back down if challenged on it.

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