VT IXBRL abb. accounts - rejected by companies house

A colleague of ours has had difficulty in submitting VT IXBRL files to companies house, I don't have any details of how they've tried submitting the accounts or any error messages they've had. We have had an email from VT stating the files are in the correct format as long as we have a method of submission. What submission method works best? 

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Need more information

occca |

really?!

Ron Banerjee |

alternative efiling of accounts to Companies House

hmyers |

Iris

Gajen |