Would "gesture of goodwill" compensation for wasting a corporate customer's time due to inept database information gathering be taxable?

Would "gesture of goodwill" compensation for...

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Would "gesture of goodwill" compensation for wasting a corporate customer's time due to inept database information gathering be taxable? The case involves £200 given by the bank after a corporate client complained about being asked for database maintenance information on several separate occasions.

Many thanks for any advice.

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