Yet another brick wall put up by HMRC

 

Just had experience of the latest modernisation of HMRC's.  We all knew it was coming.  I used to call my local CT office and always got a prompt, efficient and friendly service.  Such calls are now put through to yet another telephone helpline.  Took probably 10 times the time for it to be answered, after, of course, the obligatory numbered choices.  Staff still appear to be marginally more human than those on the main tax helpline but I am hearily sick of all this 'progress'.

Don't need any answers.  Just letting off steam...

Comments
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are you surprised

The Innkeeper |

Brilliant...?

AndrewSullivan |

Telephone Menu

Roland195 |

Not only that ...

Old Greying Accountant |
Old Greying Accountant's picture

Recent experience

Mark Three |
Mark Three's picture

I know, they were the last

monksview |