Quickbooks prompted an update today as I logged on (Accountant 2005). Let it progress. Then it told me my colleague who uses Pro 2005 to upgrade. Having completed the necessary upgrades QG is crashing everytime we try to open the company file.
We have been unable to get through to Intuit (surprise surprise!). Have used the Programmes Manager's email in another string but wondered if any of you have hit the problem yet and if there is an answer to it.
Thanks in anticipation..
Sheena Henderson
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Similar Problem
I had a similar problem, in that a data file became corrupted immediately after installing a QB update yesterday. Spent most of the morning on the phone to Intuit (0845 number, so they make money from my call) before getting it resolved. Had to re-reconcile three months of bank transactions.
I know this will not be any help; I just think Intuit's awful service should be publicised.
Seen this question before
try serach but
redo the updates , but remember to use the rest button under options as this clears the files and reloads.
try loading the sample file as well Port Meadows or whatever.
you may also want to check your memory as it is quit hungry