SAGE customer service?
Has anyone here managed to cancel a SAGE software subscription?
I started trying to cancel in February but the person on the other end of the line told me I couldn't. So I wrote a letter. Anyway, 3 months on, 4 calls from "Customer Service" people later, 1 letter and 2 e-mails, I've been told I can cancel. Lucky me! Then last week all the renewal invoices arrived....
The last person I spoke to at "Customer Service" was so rude, and then didn't do what she promised to do (confirm by e-mail that my cancellation was accepted) that I complained about her. Since then she keeps trying to call me on my mobile to tell me I was wrong and I shouldn't have complained about her!
Goodness me, is that any way to run a business? Sorry, I just needed to get it off my chest!
- HP agreement in Directors name but payments under company 698 19
- Another Sneaky Tax Hike! 783 8
- Personal Pension Relief in the Tax Code 333 5
- Paying Son 766 19
- CGT on lost shares/scam 397 5
- Sage Instant Accounts Complete De-install problem 279 10
- Love is in the air 635 7
- Auto enrolment confusion 2,061 47
- Setting up a practice 578 5
- Very large share capital by mistake 568 7
- VAT refund if only output tax on first claim 514 4
- 24 month rule and expenses 437 1
- Stamp Duty 307 4
- Physiotherapist and vat and agency work ( one for Les Howard???) 243 4
- I am 34 years old, am I too old to start a career in Accounting ? which is the best way to pursue it 1,835 21
- Incorporation of gp practise 418 1
- Client Paperwork Retention? 597 13
- Paid staff their normal salary instead of SMP 593 7
- Tax Overlap Reporting 426 4
- Pay rise - how to enter in Moneysoft 404 9
- DTA tie-breaker issue 306
- Tax Implicatins on a Directors Loan 296
- CGT for NOn UK residents 282
- Employer's pension contribution - need to be PAYE registered? 281
- Foreign domicile status 281
- What are the tax implications of overseas sales through a UK based company? 258
- Apprenticeship Levy 244
- profit or loss on furnishings and deed of trust 243
- Discretionary payment to sick employee 231
- Tenants in Common - Actual % split not written down 227