SAGE customer service?
Has anyone here managed to cancel a SAGE software subscription?
I started trying to cancel in February but the person on the other end of the line told me I couldn't. So I wrote a letter. Anyway, 3 months on, 4 calls from "Customer Service" people later, 1 letter and 2 e-mails, I've been told I can cancel. Lucky me! Then last week all the renewal invoices arrived....
The last person I spoke to at "Customer Service" was so rude, and then didn't do what she promised to do (confirm by e-mail that my cancellation was accepted) that I complained about her. Since then she keeps trying to call me on my mobile to tell me I was wrong and I shouldn't have complained about her!
Goodness me, is that any way to run a business? Sorry, I just needed to get it off my chest!
- Merger of Two companies 93 4
- Why should I retain membership? 3,051 50
- Sum Product - Pulling my hair out! 636 13
- IHT dilemma 705 14
- PPR/CGT/Part-Disposal/Land 142 4
- Tax free threshold on person receiving gifts 97 1
- UK company paying dividend to foreign shareholder 352 8
- Unemployed Accounting Graduate - Need Advice - Small Firms 572 17
- Surprise visit from HMRC! 3,440 22
- Wear and tear allowance 1,226 11
- Was there ever a time limit for claiming taper relief? 131 2
- CIC Dividend Cap 239 7
- New business - journal entries 484 23
- Incorporating Sole Trade and bringing in spouse 245 1
- NEGLIGIBLE VALUE CLAIMS 105 1
- Excel question - how can I easily link to a row of data with gaps between the cells? 756 25
- Director's loan account in credit 365 3
- Contract worker paying Employers NI 174 3
- Bloomsbury Professional tax books 268 5
- CT/CIS offset 247 3
- Auto enrolment excuses 935
- Feedback on accounts production software for IFRS 734
- Add T&Cs to Sales Order in Sage 420
- Excuses, excuses!!! 250
- Social investment tax relief 228
- Digita Hosted Software 227
- Call Centre Data Costs 213
- Problems with Sage 50 Payroll v21(2015) 204
- Travel costs and contractors 192
- How could I be identified for VAT purposes in UK? 191