Sage Instant Accounts v12 wanting a password

I have sage instant accounts v12 installed on a computer. A new client uses this and as I don’t use it any more I said I would use it for his accounts. I started it up with no problems and ensured all the data I had was backed up. I then put the memory stick (scanned for viruses) into the computer and did a restore to gain access to his data. Immediately I was asked for a password. He does not use one so there is no password set. Since then sage will not even open as it asks for a password. I have uninstalled it and then reinstalled it on the PC and still it insists on a password. Can you help? How can I stop the password being asked for so that I can do the accounts? It would be great to be able to open Sage to be able to do anything.

 

thanks

Gillian

Comments
There are 7 comments. Login or register to view them.

Password

johndon68 |

Sage version

JKnight |

Password in restored data

lenny |
lenny's picture

Passwords...

johndon68 |

Manager

SJRUK |

Relief

Gillian Sly |

Sage Version 10 asking for a password

Barrow |