Sage v Iris

Sage v Iris

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Does anyone remember the topic of conversation we had on the Pros and Cons of Sage Payroll v Iris Payroll? And does anyone remenber the promises from the MD of Iris saying that he acknowledged that there was a fault in that you could not backup to more than 1 disk ... well his promises that this had been rectified are not true. Here we are running on week 17 of a 50 personnel payroll and guess what Iris has failed it tells you ther in sufficient disk space!!!! Yes I know how to backup to another memory source but the fact of the matter is that Iris has once again failed and their helpline is still permanently busy (holding for 20 mins on an 0870 number is not funny). Sage is the answer though I have found one anomilie with its Mailbox. If you have an employee that leaves and starts again within the same payroll year it will not let you apply the info from Customs and Excise as it is deemed it is a duplicate employee. This is easily rectified by deleting a digit from the old employee,s NI Number to allow update of the new employee but remembering to reinstate it at year end for print outs and online filing.
Alison Castle

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By tomtrainer
01st Aug 2005 13:32

0870 numbers
Can't help with Iris software, but www.SayNoTo0870.com suggests dialling 01753 212212 instead of their 0870 number (press 0 for switchboard).
I switched from Iris PAYE master to Moneysoft's Payroll Manager and have never looked back, and it has no trouble with re-employing someone in the same year.

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