Has anyone else encountered a 'system error' message quoting a 15 or 16 key reference number after logging in. This has been ongoing since 15 th December. The online helpdesk have supposedly escalated the issue , however its now been a week and despite chasing them up everyday Im still to receive any kind of feedback/explaination
g lawson
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System Error Update
Two weeks on and still no response despite calling them everyday, all they say is that their software dept is trying to resolve the problem, I'm using their own software so what the **** are they about?
Message as below
System Error
Sorry the system is unavailable, please try again later or contact the Online Services Helpdesk.
Quoting Ref No: X***Z*************CM.
I surely cannot be the only one to encounter this problem , can I ?
Original Posting
Has anyone else encountered a 'system error' message quoting a 15 or 16 key reference number after logging in. This has been ongoing since 15 th December. The online helpdesk have supposedly escalated the issue , however its now been a week and despite chasing them up everyday Im still to receive any kind of feedback/explaination