VAT Online Registration

VAT Online Registration

Didn't find your answer?

Has anyone been recently experiencing problems with registering a client for VAT online at HMRC via their agent login?

On the first attempt I (foolishly) entered all the basic information using the Continue button without using Save & Exit along the way. On the last Continue click I was presented with an error message; when I returned to the online registration process all the original information had been lost.

On the second attempt I clicked Save & Exit at the foot of each page before returning to continue the application. This worked fine until I reached the business activities page. Upon return to continue the activity information I had entered had not been saved. I tried again but the data was not held on exit.

Unfortunately online support is too busy to take my call - I have to try later. The priority line can't deal with a technical query.

If anyone has any similar experiences but received a fix, details of the solution would be gratefully received.

Many thanks in advance.

Steve

Replies (2)

Please login or register to join the discussion.

avatar
By Malcolm McFarlin
01st Sep 2010 18:06

on-line VAT return

Try changing your internet browser. I was unable to submit a VAT return via Firefox and had to use Internet explorer.  This worked.

 

Malcolm

Thanks (0)
avatar
By acornman
02nd Sep 2010 09:15

on-line VAT return

Thanks for the thought Malcolm.

I'm using Internet Explorer at the moment & I've tried adjusting the usual settings that one has to do with HMRC & others from time to time in order to gain access successfully.

I'll keep trying HMRC helpline in the meantime.

Steve

Thanks (0)